Refund Policy
Digital Products (Online Courses, Chatrooms, Coaching, Mentoring Programs, Downloadable Workbooks): We regret to inform you that all sales of digital educational products on MissyLynnPeterson.com, including online courses, chatrooms, coaching, mentoring programs, and downloadable workbooks, are non-refundable. Due to the nature of these products being instantly accessible and downloadable, we do not offer refunds after purchase. We encourage customers to review the course or program details thoroughly before making a purchase decision. However, if you encounter any issues with accessing or using the digital products, please contact our support team for assistance.
Missy Brand Merchandise (Cups, Shirts, Sweaters, Hats, etc.): For Missy Brand merchandise, we offer a 30-day return window from the date of purchase. To be eligible for a return, the merchandise must be unused, in its original packaging, and in a resellable condition. Please note that personalized or customized items may not be eligible for return unless there is a defect in the product. Shipping costs for returns are the responsibility of the customer.
How to Initiate a Return (Missy Brand Merchandise): If you wish to return Missy Brand merchandise within the specified 30-day window, please contact our customer service team at hello@missylynnpeterson.com. You will be provided with instructions on how to proceed with the return. Upon receipt and inspection of the returned item, we will issue a refund for the product cost, excluding any shipping fees, to the original payment method used for the purchase.
Exceptions: Please note that certain products or promotions may have specific refund terms or conditions mentioned at the time of purchase. Any exceptions to this policy will be clearly communicated on the product page or during the checkout process.
We value your satisfaction and aim to provide quality products and services. If you have any questions or concerns about our refund policy, please reach out to us at hello@missylynnpeterson.com.
Need help?
Contact us at hello@missylynnpeterson.com for questions related to refunds and returns.
